Fire and smoke damage
Fire damage restoration near you
Call and tell us your ZIP code. You'll be connected with an independent restoration company that serves your area.
What the company can help with
- Emergency board-up and roof tarping
- Water removal and drying after firefighting
- Smoke, soot and odor cleanup
- Contents cleaning and storage
- Repairs and rebuild
- Photos and written scope for your insurer
First steps
While you wait
- 1
Stay out until it's cleared
Don't go back inside until the fire department says it is safe. Floors, ceilings and stairs can be weaker than they look, and smoke can still be present.
- 2
Make sure everyone is accounted for
People and pets first. If anyone breathed in smoke or feels unwell, get medical help.
- 3
Call your insurance company
Report the fire and ask what they need from you, whether your policy covers a place to stay, and how they want you to handle emergency repairs. Write down your claim number.
- 4
Get the house secured
Broken windows, open doors and roof holes need board-up and tarping so rain and break-ins don't add damage. Keep receipts.
- 5
Take photos and video of everything
Before anything is moved or thrown away, record every room, the damage, and your belongings. Open closets and drawers on camera.
Questions
Who will I be talking to when I call?
HouseFireCleanup connects your call to an independent fire and smoke damage restoration company that serves your area. They can assess the damage, secure the house and start the cleanup.
Does it cost anything to call?
No. HouseFireCleanup doesn't charge homeowners. Restoration companies pay us to connect them with people who need help. Any work, scope and pricing is between you and the company.
Can they work with my insurance company?
Restoration companies regularly work on insurance-paid jobs and can provide the photos, moisture readings and written scope insurers ask for. Your coverage depends on your own policy.
What if the fire was small?
Small fires often leave more smoke damage than people expect. A restoration company can tell you what needs professional cleaning and what you can handle yourself.
I rent my home. Can you help?
Renters should contact their landlord first, since the building is the owner's responsibility. Your own renters insurance may cover your belongings and a place to stay.
